10 CCM Strategies in Modern Business to Improve Customer Experience
Customer communication management (CCM) solutions provide a business with a great opportunity to build a loyal customer base by…
Customer Service
9 Reasons to Use Help Desk Software
In this competitive world, closing a deal is not the end goal. Customer retention and customer satisfaction are some…
Customer Intelligence Explained in Less Than 5 Minutes
<img alt="Customer Intelligence explained" data- data-src="https://kirelos.com/wp-content/uploads/2023/11/echo/Customer-Intelligence-explained-800×420.jpg" data- decoding="async" height="420" src="data:image/svg xml,” width=”800″> Want to unveil the secrets of your…
Emotionale Intelligenz im Geschäftsleben: Eine Blaupause für B2B-Erfolg
<img alt="emotional-intelligence-geekflare" data- data-src="https://kirelos.com/wp-content/uploads/2023/10/echo/emotional-intelligence-geekflare.jpg/w=800" data- decoding="async" height="420" src="data:image/svg xml,” width=”800″> Are you looking to enhance your relationship with your…
Emotional Intelligence in Business: A Blueprint for B2B Success
<img alt="emotional-intelligence-geekflare" data- data-src="https://kirelos.com/wp-content/uploads/2023/10/echo/emotional-intelligence-geekflare.jpg651d1993981d3.jpg/w=800" data- decoding="async" height="420" src="data:image/svg xml,” width=”800″> Are you looking to enhance your relationship with your…
Create Informative Manuals with These 11 User Manual Software
<img alt="user-manual-software-geekflare" data- data-src="https://kirelos.com/wp-content/uploads/2023/10/echo/user-manual-software-geekflare.jpg/w=800" data- decoding="async" height="420" src="data:image/svg xml,” width=”800″> User manual software aids productivity by accelerating a monotonous…
First Call Resolution (FRC): How to Keep Customer Happy on First Try
<img alt="First Call Resolution (FRC)" data- data-src="https://kirelos.com/wp-content/uploads/2023/09/echo/First-Call-Resolution-FRC.jpg/w=800" data- decoding="async" height="420" src="data:image/svg xml,” width=”800″> A call center’s first call resolution…
Aircall: The No-Frills Call Center Solution for Your Business
<img alt="Aircall The No-Frills Call Center Solution for Your Business" data- data-src="https://kirelos.com/wp-content/uploads/2023/09/echo/Aircall-The-No-Frills-Call-Center-Solution-for-Your-Business.jpg/w=800" data- decoding="async" height="420" src="data:image/svg xml,” width=”800″> Aircall…
Dialpad vs. RingCentral: How to Choose a Business Messaging Tool?
<img alt="Dialpad vs. RingCentral" data- data-src="https://kirelos.com/wp-content/uploads/2023/09/echo/Dialpad-vs.-RingCentral.jpg/w=800" data- decoding="async" height="420" src="data:image/svg xml,” width=”800″> Irrespective of your industry, quality customer service…
On-Premise Helpdesk or SaaS: How to Choose in 2023
<img alt="On-Premise Helpdesk or SaaS How to Choose" data- data-src="https://kirelos.com/wp-content/uploads/2023/09/echo/On-Premise-Helpdesk-or-SaaS-How-to-Choose.jpg/w=800" data- decoding="async" height="420" src="data:image/svg xml,” width=”800″> Helpdesk software allows…
CometChat: Is It the Ultimate Communication Tool for Your Platform?
<img alt="CometChat" data- data-src="https://kirelos.com/wp-content/uploads/2023/08/echo/CometChat.jpg/w=800" data- decoding="async" height="420" src="data:image/svg xml,” width=”800″> CometChat enables users to effortlessly add chat functionality in…
9 First-Party Data Strategies for Driving Customer Engagement
Find here the popular first-party data strategies you can use to drive data collection using your website, mobile app,…
Modernize Your IT Services with Freshservice ITSM and Reduce Cost
IT service management (ITSM) is a crucial process that ensures the delivery of hardware and software-related IT services to…
9 Best Open Source or Free Ticketing Systems for Business Support
A help desk ticketing system is essential to manage support tickets, whether they are submitted by customers or employees….
How to Collect Voice of Customer (VOC) to Improve Your Business
Voice of Customer (VOC) is a term used to refer to a customer’s opinions, thoughts, and perceptions about a…
Transform Your Customer Service with Salesforce: Affordable and Efficient
If you are dealing with a stressed customer service, sales, and marketing operation, you can check out how Salesforce…